It has almost been 5 months since my family has launched our online store, FlowerGiftKorea.com
Things have been up and down since we started, but I have to say, things are looking very good. Every month we sell more than the previous month, our social media presence is growing, and as of now, we have close to 25 five star reviews on Facebook and Google!
First off, I want to thank all of our customers for trusting us with their orders. Honestly, there is nothing more important than valuing your customers/clients.
Selling things primarily online is pretty tough at first. First of all, people need to know that you exist. That can be difficult, but we have been working really hard. We post something on our social media accounts almost daily and do our best to respond to emails/messages as soon as possible. Also, as I mentioned in another post, most of our first few customers were people that I or my wife knew, or a friend of a friend. So, it always helps to know a lot of people when you are trying to run a business.
It’s been fun making flowers, putting together orders, and delivering them to various places in Seoul, Gyeongido, and Incheon. Over the last 5 months, we have added a bunch of new products that were requested by customers. We added wines, a chocolate bouquet, new flower designs, and cakes (these needs to be requested). However, we haven’t been able to add balloon products, which was requested as well, but maybe in the future we will add these. And we still are in the process of adding more and more products for people to choose from, so they can send gifts to their loved ones in Seoul and other areas in South Korea.
Every day has been different, so far, our smallest volume of orders has been just 1 small chocolate box, which only cost $13. However, we have had as much as 5 orders in one day, and for some odd reason, the day we had 5 orders, we had the biggest order to date so far, where one person spent close to $600 on various gifts.
Also, it would be nice if we received orders well in advance, but I would say that about 35% of our orders are made on the day of delivery! Luckily, we’ve been able to fulfill all of the same day order requests. And the cool part is that we sometimes get multiple orders to places in the same neighborhood, which makes the flowers easier to deliver in Korea.
It’s been a lot of fun receiving orders from all around the world. For the record, most of the orders are coming from the US. Also, most people have been buying from us by placing their order directly on our website. However, some people communicate with us on Facebook and we send them a personalized invoice via email. You can hear me talk about where most of our sales are being made, and how much interaction we get on our various social media accounts by listening to one of our latest podcast episodes.
Though things have been going well for Flower Gift Korea, there is one thing I need to fix. I need to fix my sleeping habit. Since most of the flower orders are placed by people living in the US, the orders and questions via Facebook or email are sent while most people should be sleeping in Korea. So, on most days, I wake up 2 or 3 times in the middle of the night and check to see how many orders have come in. I don’t know what it is, maybe I’m paranoid, or maybe I’m just excited. And whenever we get a big order, I wake up my wife and tell her, and we celebrate for few minutes before we go back to sleep.
It’s really fun and exciting to wake up to money coming in to your paypal account.
Oh, and I still remember the first time I transferred some of the money from our paypal account to our bank account. Since my wife never used paypal before, she didn’t really feel like the money was real when it was stuck in our paypal account. But once she saw some money show up in her bank account, she knew it was the real deal.
I will do my best to keep you guys updated with the progress of Flower Gift Korea and share relevant information that can help you further build your business in Seoul and other parts of South Korea.